Monkey Tree Hosting - Issues using Microsoft 365 services – Incident details

All systems operational

Issues using Microsoft 365 services

Resolved
Operational
Started 6 months agoLasted about 2 hours

Affected

Managed IT

Degraded performance from 9:37 AM to 9:38 AM, Operational from 9:38 AM to 12:00 PM

MTH 365

Degraded performance from 9:37 AM to 9:38 AM, Operational from 9:38 AM to 12:00 PM

Updates
  • Resolved
    Resolved

    Microsft have determined through service telemetry that the Microsoft 365 service and environment was healthy. An external ISP networking issue may have resulted in access issues or latency. A service incident didn't actually occur and this communication will expire in 24 hours.

  • Identified
    Identified

    Microsoft are reviewing service monitoring telemetry and networking logs to isolate the root cause.

  • Investigating
    Investigating

    Users in the United Kingdom have reported issues using Microsoft 365 services.