Monkey Tree Hosting - Shared Hosting Server | Emergency migration – Incident details

All systems operational

Shared Hosting Server | Emergency migration

Resolved
Partial outage
Started about 1 year agoLasted about 3 hours

Affected

Web Hosting

Major outage from 2:30 PM to 5:30 PM

Plesk

Major outage from 2:30 PM to 5:30 PM

cPanel

Major outage from 2:30 PM to 5:30 PM

Updates
  • Resolved
    UTC
    Resolved

    Emergency Migration was successful to active nodes. The failed node has been taken out of service and will be replaced. All services are showing as up on active Shared Hosting Nodes.

  • Investigating
    UTC
    Investigating

    Our monitoring has shown catastrophic failure of one of our Shared Hosting nodes. Emergency migration is automatically taking place to fail-over websites to our active Shared Hosting nodes.