Monkey Tree Hosting - Shared Hosting Server | Emergency migration – Incident details

All systems operational

Shared Hosting Server | Emergency migration

Resolved
Major outage
Started 8 months agoLasted 23 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and all services have been restored.

  • Monitoring
    UTC
    Monitoring

    Account restorations are ongoing. Further updates will continue to be posted when they are available.

  • Update
    UTC
    Update

    A status update will be posted at 17:00 confirming restore progress.

  • Identified
    UTC
    Identified

    A restore is in progress as of 12:00

  • Investigating
    UTC
    Investigating

    Our monitoring has shown catastrophic failure of one of our Shared Hosting nodes. Emergency migration is automatically taking place to fail-over websites to our active Shared Hosting nodes.