Monkey Tree Hosting - Notice history

100% - uptime

Plesk - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

cPanel - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025
100% - uptime

Hosted Apps - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

VPS' - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025
100% - uptime

cPanel - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Plesk - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025
100% - uptime

MTH 365 - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services
  • Resolved
    Resolved

    The failover of the Microsoft 365 portal service is complete, and we've validated that the service has fully recovered. Some of the affected users have also confirmed resolution.

  • Monitoring
    Monitoring

    Please find the below update:

    We've restored approximately 98% of the AFD service. We’re actively monitoring telemetry to confirm full recovery. In parallel, we’re initiating failover for the Microsoft 365 Portal service to accelerate the restoration process.

  • Identified
    Identified

    Users may be unable to access their cloud PCs via the Windows app web client.

  • Monitoring
    Monitoring

    Please find the latest quick update from Microsoft below:

    We identified a loss of capacity within the Azure Front Door (AFD) service causing impact to the Microsoft 365 service. We're restoring the service by bringing the AFD instances back online. Current telemetry shows signs of recovery, and we’re closely monitoring the service to ensure full restoration.

  • Identified
    Identified

    Please find the latest update below:

    We've identified that an issue within the Azure Front Door (AFD) service is causing intermittent access issues to Microsoft 365 admin portals leading to wider impact. We're reviewing recent changes that may be contributing to the issue and are actively working on mitigation strategies.

  • Update
    Update

    Microsoft have posted:
    "We're looking at diagnostic data to isolate the cause of the issue. Currently our investigation is focussed on the load balancing infrastructure."

  • Investigating
    Investigating

    Microsoft are investigating reports of an issue in which users may be unable to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services. We're reviewing dependent service pathways to identify our initial investigating actions.

    Next update by 12:00

Aug 2025 to Oct 2025

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