Monkey Tree Hosting - Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services – Incident details

The failover of the Microsoft 365 portal service is complete, and we've validated that the service has fully recovered. Some of the affected users have also confirmed resolution.

Please find the below update:

We've restored approximately 98% of the AFD service. We’re actively monitoring telemetry to confirm full recovery. In parallel, we’re initiating failover for the Microsoft 365 Portal service to accelerate the restoration process.

Users may be unable to access their cloud PCs via the Windows app web client.

Please find the latest quick update from Microsoft below:

We identified a loss of capacity within the Azure Front Door (AFD) service causing impact to the Microsoft 365 service. We're restoring the service by bringing the AFD instances back online. Current telemetry shows signs of recovery, and we’re closely monitoring the service to ensure full restoration.

Please find the latest update below:

We've identified that an issue within the Azure Front Door (AFD) service is causing intermittent access issues to Microsoft 365 admin portals leading to wider impact. We're reviewing recent changes that may be contributing to the issue and are actively working on mitigation strategies.

Microsoft have posted:
"We're looking at diagnostic data to isolate the cause of the issue. Currently our investigation is focussed on the load balancing infrastructure."